We actually found one of these recently in my area. I used to think they were a bit silly, but our dog has seperation anxiety, is afraid of most strangers and came from the pound, so if we have to go out of town it would break our heart to leave her in a kennel. We talked to the owners of the 'hotel' and they were fantastic, we're going to use them next year when my family all goes out of town for my sister's wedding