Your dog was obviously hurt & traumatized when last groomed, do NOT use the same groomer or company- for a dog that size 3 people holding him is going to stress him out & make things worse and They Should Have Known That.To nicely reintroduce your dog to grooming start with finger brushing him - use your fingers as you would a brush (don't just pet) get him used to the sensation that doesn't hurt.Then a soft bristled brush (if not available at supply store use a people brush), have your dog in a location comfortable for him (my Dal/Lab cross was only comfortable if I cut his nails on the back deck, anywhere else made his nervous - don't know why) have a treat in your pocket, make him aware it's there but don't tease, start slowly & softly on his back (usually less sensitive) only do it for a short period of time 1 or 2 strokes to start with. If he starts to notice or get anxious take the treat out & hold it in front of his nose when you brush once or twice then give it to him. He will slowly learn it is okay. Talk to him while you are doing this tell him he's good/brave etc. I have found telling them "That wasn't so bad, was it?" (nice tone of voice) after your done helps =)Make sure the area you start with dosen't have any mats.Try this while sitting on the floor, putting him up on a table/counter may remind him of the groomers - dogs have long memories.Don't make him sit or lie down unless he is comfortable this is to be enjoyable not doggy punishment =}.Yelping is probably because he was cut the last time or they came very close to it, maybe pulled too hard. Dogs sometimes react to the possiblity something is going to hurt even if it doesn't and this is also their way of telling you it's too close.Leave the scissors until he is comfortable with the brush you don't want to overwhelm him with too much.Eye cleaning start with a wadded up slightly damp tissue gently hold his chin, make quick light strokes with the tissue, if you don't get it all at once you can try again a few hours later. If you stay too long with grooming a fearful dog it just makes them more nervous. You need to learn how to read the body language your dog is displaying, then you know when he's had enough.
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