This is a jar with a knotted rope coming out of one end. You can check it out at http://www.busybuddytoys.com/category.cfm?Category=1You put food in it and, like a kong, the dog has to figure out how to get the kibble/treats out of the jar. My woofer figured out the kong but hasn't been able to figure out the tug-a-jug.Thanks for your help -- I appreciate it.

You should show him how to do it like pull out the food put it in and do it reeatedly untill your dog figures it out if this does not work just try a different toy